Privacy Policy

River Privacy Policy

River is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

We keep this privacy statement under regular review. This notice was last updated on 19th July 2018.

What we collect

We may collect the following information:

  • Name, job title and the name of your organisation
  • Contact information including email address
  • Other information relevant to your business

What we do with the information we gather

We require this information to understand your business and for the following reasons:

  • Internal record keeping.
  • To improve our products and services.
  • To contact you about our products, services or to send you information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

The teamriver website uses cookies. By using the website, you consent to the use of cookies; more information on cookies can be found below in our Cookie Policy.  The only personally identifiable information we process about you (unless you contact us through the contact or book a demo forms) is your IP address. We are using Legitimate Interests in processing this data in a B2B capacity only. You can opt out at any time (see the section below on your choices regarding cookies). Your IP is processed by Google Analytics, and is anonymised after 6 months.

What are cookies?

Cookies are small pieces of text sent by your web browser to a website you visit. A cookie file is stored in your web browser and allows the Service or a third party to recognise you and make your next visit easier and the website more useful to you.

Cookies can be "persistent" cookies that survive between sessions in the site, or "session" cookies that only persist during a session of use.

How River Marketing Ltd uses cookies

When you use and access the website, we may place a number of cookie files in your web browser.

We use cookies for the following purposes: analytics, monitoring site performance, and user behaviour testing (see HotJar section below). We also use cookies to alert you to our products and services via Google adwords, LinkedIn, and Facebook.

HotJar

We are currently using HotJar to monitor how people interact with our site, the data collected is anonymous, and helps us to improve the website structure so people can find the content they want as easily and as quickly as possible. You can read HotJar’s privacy policy for more information.

If you wish to opt out of HotJar analytics tracking, you can access Hotjar’s browser add-on that facilitates this.

What are your choices regarding cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all the features we offer, you may not be able to store your preferences and some of our pages might not display properly.

If you wish to opt out of Google analytics tracking, you can access Google’s browser add-on that facilitates this.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing via the link on our communications or by emailing us at improve@teamriver.com
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please write to:

GDPR Specialist, River, The Walls Building, Building 1, Barnwood Point Business Park, Barnwood, Gloucester, GL4 3HX

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us at improve@teamriver.com as soon as possible. We will promptly correct any information found to be incorrect.